To view a Heat Map Report for both Object Paths and Object Dwell Times from the Web, you must first create 2 reports in Symphony Client.
How to set up heat map reports to be run from the Web:
1. From Reports menu, select Manage. The Reports dialog box opens.
2. Click New Report.
3. Select the Heat Map Image option and for convenience, name the first report Heat Map Object Paths.
4. Set up the report as you want, but in the Heat Map View screen, ensure that you select Object Paths from the Default Map drop-down list.
5. Save the map.
6. Create another new Heat Map Image report, this time naming it Heat Map Object Dwell Time.
7. Set up the report as you want, but in the Heat Map View screen, ensure that you select Object Dwell Time from the Default Map drop-down list.
8. Save the map.
9. To view the information from the Web, you must run 2 reports. As such you will use the report IDs for the Heat Map Object Paths and for Heat map Object Dwell Time. Follow the Web instructions How to run reports from the Web.