Knowledge Base Article
Article Type: How To
Product: R-Series Network Video Recorder
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Created: 27-Nov-2017 2:36:11 PM
Last Updated:

How to create Factory Recovery USB sticks for R-Series NVRs and Operator Stations

Senstar R-Series Network Video Recorders and Operator Stations include a USB stick that can be used to restore the system to factory default settings. If that USB stick is lost or damaged, follow these steps to create a new one.

Note: If your R-Series Network Video Recorder or Operator Station does not have access to the Internet (and you are not using the original USB stick), you will also have to contact Senstar support to obtain the necessary configuration files to fully restore your system.

Requirements

  • USB memory stick with the capacity mentioned below - all content will be erased
  • Windows computer

Instructions

Download the appropriate USB stick image for your system. The USB stick images are only compatible with the models they are listed next to. For example, you cannot use an image for an R2032-48b on an R2032-48b.

The Dell Model should appear on the chassis of the system although it may only include the alphanumeric portion. For example, it may say XE3 and not OptiPlex XE3. If you are unable to identify the Dell Model of your system, please contact us for assistance.

Only the newest images available are listed below. In some cases there may be an older image available for your system, one that matches what came loaded on your from the factory. You might want this if your Symphony licenses are not compatible with the version mentioned below. Please contact us in that case.

Network Video Recorders

R-Series Model Dell Model Operating System Symphony Version USB Stick Size Download Patch*
R0008-8A
R0008-16A
OptiPlex 5040/5050 Windows 10 2016 LTSB 7.1.1.0 8+ GB USB Stick Image
USB Stick Patch
R1000-4A
R1016-32
R1016-32A
PowerEdge R430 Windows 10 2016 LTSB 7.1.1.0 8+ GB USB Stick Image
USB Stick Patch
R2032-48
R2032-48A
PowerEdge R730xd Windows 10 2016 LTSB 7.1.1.0 8+ GB USB Stick Image
USB Stick Patch
R0008-8Ab
R0008-16Ab
OptiPlex XE3 Windows 10 2019 LTSC 7.3.0.0 16+ GB USB Stick Image  
R1000-4Ab
R1016-32b
R1016-32Ab
PowerEdge R440 Windows 10 2016 LTSB 7.1.1.0 8+ GB USB Stick Image
USB Stick Patch
R2032-48b
R2032-48Ab
PowerEdge R740xd Windows 10 2016 LTSB 7.1.1.0 8+ GB USB Stick Image
USB Stick Patch

Follow the instructions found here to create the USB stick.

* When a Patch is available apply it to the USB stick after it is fully set-up.

Operator Stations

R-Series Model Dell Model Operating System Symphony Version
(Client Only)
USB Stick Size Download Patch*
R001 OptiPlex 3050/5040/5050 Windows 10 2016 LTSB 7.1.1.0 8+ GB USB Stick Image  
OptiPlex XE3 Windows 10 2019 LTSC 7.3.2.2 16+ GB USB Stick Image
USB Stick Patch
R002 OptiPlex 5050 Windows 10 2016 LTSB 7.1.1.0 8+ GB USB Stick Image  
OptiPlex 5070 Windows 10 2019 LTSC 7.3.2.2 16+ GB USB Stick Image
USB Stick Patch
OptiPlex 5080 Windows 10 2019 LTSC 7.3.2.2 16+ GB USB Stick Image  
OptiPlex 5090 Windows 10 2019 LTSC 7.3.2.2  16+ GB  USB Stick Image  
R001b Precision 3630 Windows 10 2019 LTSC 7.3.2.2 16+ GB USB Stick Image  
R002b Precision 3630 Windows 10 2019 LTSC 7.3.2.2 16+ GB USB Stick Image  

Follow the instructions found here to create the USB stick.

* When a Patch is available apply it to the USB stick after it is fully set-up.

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