Knowledge Base Article
Article Type: Troubleshooting
Product: Thin Client
Product Version: 1.0
Component: Setup
Device Brands:
Created: 10-Sep-2014 8:20:39 AM
Last Updated:

Device does not power on


When you attempt to power on the Thin Client by plugging it in to a PoE switch, and one or more of the following occurs:

  • The device does not power on.
  • The device LED, located on the front of the device, do not light up, and the device does not boot up.
  • You are unable to reach the Thin Client web interface by the device’s IP address.


  • Verify that the device is connected to a PoE switch.
  • Ensure that the PoE switch has not exceeded its maximum power budget.

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