Knowledge Base Article
Article Type: Troubleshooting
Product: Symphony
Product Version: 6.13
Component: Symphony Web Client
Device Brands:
Created: 27-Aug-2014 10:49:55 AM
Last Updated:

How to open live video using Web Client URL variables


Opening a live video via the Web Client is not working in Senstar Symphony version 6.13 or later.


The previously documented URL to access the Symphony Web Client with username, password, and a live video of a specific camera ID using URL variables has been changed from:





  • [SERVERNAME]:[Port] is the Microsoft® Windows® Hostname or the IP address and port of the Senstar Symphony Server
  • U= is the User Name of the Symphony user
  • P= is the Encoded Password (Generate the encoded password using the Senstar Password Encode Utility located in C:\Senstar Symphony Install folder\_tools\PasswordEncoder.exe)
  • C= is the Camera ID to load
  • R=1 prevents the server from load balancing the request by redirecting the request to another server. Not intended for production deployments.


  • Ensure that each variable is separated by the ampersand symbol (&).
  • Encoded passwords that include equal signs (=) must be properly escaped as (and replaced by) %3D.

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