Knowledge Base Article
Article Type: How To
Product: Symphony
Product Version:
Component: Symphony Server
Device Brands:
Created: 24-May-2013 2:29:34 PM
Last Updated:

How to Configure Symphony Web Servers for SSL (Windows 8)


In Windows 8, certmgr.exe imports the Web Server SSL certificate along with its private key in a way that is incompatible with the Windows 8 internal certificate store API.


Import the certificate using the certmgr.msc Microsoft Management Console application, by following these steps:

Task 1

  1. Open a command prompt.
  2. Execute mmc.exe /a (/a means "authoring mode"). The Microsoft Management Console dialog box opens.
  3. From the main menu, select File->Add/Remove Snap-in. The Add or Remove Snap-ins dialog box opens.
  4. From the list of Available snap-ins, select the item named "Certificates."
  5. Click Add. The Certificate snap-in dialog box opens.
  6. Select the Computer account option and click Next. The Select Computer dialog box opens.
  7. Select the Local computer: (the computer the console is running on) option (typically selected by default).
  8. Click Finish. The Add or Remove snap-ins dialog box returns.
  9. Click OK. You will see now the local machine's certificate store, starting with the Console Root node.

Task 2

  1. Under Console Root, click on Certificates. Folders of certifcates appear in the right panel.
  2. Select the Personal>Certificates sub-node from the tree.
  3. Verify that no certificate named "*.my_domain_name.local" is shown in the Issued to column.
    • If there is one, right-click on it and select Delete and confirm everything.
  4. Right-click on the middle panel (where certificates are supposed to be listed) somewhere on an empty space and select All Tasks>Import. The Certificate Import Wizard opens.
  5. Click Next. In the File to Import step, click Browse.
  6. Change the file filter in the File Open dialog to be Personal Information Exchange (*.pfx;*.p12).
  7. Navigate to the local path where the certificate is stored. The certificate name should be displayed. Click Open.
  8. In the Certificate Import Wizard, click Next.
  9. Leave the Password field blank. Ensure that the Mark Certificate as exportable check box is clear (unchecked).

    certificate import wizard - password screen


  11. Click Next.
  12. Ensure that the certificate will be imported to the Personal Certificate store.

    certificate import wizard - certificate store wizard screen


  14. Click Next.
  15. Click Finish. A certificate named "*.my_domain_name.local" should now appear in the list. Go back to KB Article 10169.


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