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						Article Type:
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						Troubleshooting
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						Product:
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						Symphony
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						Product Version:
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						Component:
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						Analytics Engine
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						Device Brands:
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						Created:
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						26-Sep-2012 11:49:24 AM
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						Last Updated:
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			Video analytic taking up CPU, jerky video, dropped/deleted frames in tracker log on Windows 7
		
		
			 Issue Your video analytic is taking up too much CPU, or you're seeing dropped/deleted frames in the tracker log, or jerky video images. Example of dropped/deleted frames message in tracker log: 
09:24:00.469  6596 <Error   > 0330B3E8 10.234.6.191 NetworkVideoPin::BufferFrame: - dropped 60 frames 09:24:03.330  6596 <Error   > 0330B3E8 10.234.6.191 NetworkVideoPin::BufferFrame: - bufferoverflow 09:24:03.330  6596 <Error   > 0330B3E8 10.234.6.191 NetworkVideoPin::BufferFrame: - 40 frames deleted 09:24:05.799  6596 <Error   > 0330B3E8 10.234.6.191 NetworkVideoPin::BufferFrame: - dropped 57 frames 09:24:14.335  6596 <Error   > 0330B3E8 10.234.6.191 NetworkVideoPin::BufferFrame: - dropped 59 frames
 Possible Cause Your Windows 7 Power options are set to Power Saver or Energy Saver mode. Solution Set your Windows 7 Power options to Balanced or ideally High Performance on all Server and Client machines, including remote machines. - From the Windows 7 Start menu, select Control Panel.
 - Select Power Options.
 - (If collapsed, expand the Show Additional Plans section.)
 - Select the Balanced or ideally the High Performance option.
 
  
   
		
		
			
				
				
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