Senstar Thin Client Remote Help

Before using Senstar Remote for the Senstar Thin Client™, ensure the following pre-requisite is met:

Learn How To:


Create a Device Connection

The first time you launch the Remote application, you are prompted to create a connection to a Thin Client device using its IP Address and user credentials. Your network administrator may need to provide these details.

  1. Tap the Plus (+) icon.
  2. To detect available Thin Client devices on your network automatically, tap Detected Thin Clients and select a device from the list.
  3. Otherwise, specify the Thin Client IP Address and Port.
  4. Specify the User Name and Password configured on the device.
  5. Specify whether this connection is the default connection. When you enable the Default Connection option, the Remote application automatically connects to this Thin Client on startup. Only one connection can be set as the default connection. If you add a new connection and specify it as the default connection, all other connections will have this option automatically disabled.
  6. The new connection is automatically saved.
  7. Tap Connect.

Once the Remote application is connected to a Thin Client device, the last selected camera view loads. If no camera views are defined, create a new camera view.

You can also:

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Manage Device Connections

Switch Device Connections

  1. Tap Connections. In portrait orientation, double-tap Connections.
  2. Tap a different device connection.
  3. Tap Connect to load the last selected camera view.

Modify Device Connections

  1. Tap Connections. In portrait orientation, double-tap Connections.
  2. Tap the connection you want to modify.
  3. Tap Disconnect.
  4. Modify the connection details as needed. Any changes are automatically saved.
  5. Tap Connect to reconnect to the device.

Delete Device Connections

  1. Tap Connections. In portrait orientation, double-tap Connections.
  2. Tap Edit.
  3. Tap the Minus (-) icon to the left of the connection name.
  4. Tap Delete.
  5. Tap Done.

Disconnect from Thin Client

  1. Tap Connections. In portrait orientation, double-tap Connections.
  2. Tap the connection you want to disable.
  3. Tap Disconnect.

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Manage Camera Views

Camera views are collections of camera layouts. You can define layouts containing various numbers of cameras. If the Thin Client connects to Symphony, any camera views created in the Symphony Client are available to the Thin Client and the Remote application.

Create Camera View

You must be an administrator user to perform this task.

  1. Tap Remote.
  2. Tap the top-left down arrow to access the View list.
  3. Tap to select a camera view option.
  4. Tap each thumbnail to specify the camera for that view.
  5. Tap More [...] > Save As.
  6. Enter a custom view name.
  7. Tap Save.

Switch Camera Views

To clear the view tap Blank from the Select Camera list.

  1. Tap Remote.
  2. Tap the top left down arrow to access the Camera View list.
  3. Tap to select a different camera view.

Edit Camera View Name

You must be an administrator user to perform this task.

  1. Tap Remote.
  2. Tap More [...] > Save As.
  3. Modify the view name.
  4. Tap Save.

Delete Camera Views

You must be an administrator user to perform this task.

Tip: To delete cameras that are setup using a direct connection ensure the selected camera is deselected from the Settings page. See Senstar Thin Client User Guide for more information.

  1. Tap Remote.
  2. Tap More [...] > Delete.
  3. Tap the icon beside the camera view you want to delete.
  4. Tap Delete.

View a Full-Screen Camera

  1. Tap Remote.
  2. Double-tap a camera thumbnail to view a full-screen image.
  3. Double-tap the full-screen image again to return to the camera view.

View Different Cameras

On any camera view, tap a camera thumbnail to select a different camera.

The cameras available depend on the devices configured in Symphony. See Symphony Online Help for more information.

Select Carousels

You must be an administrator user to perform this task.

The carousels setup and defined in Symphony will appear in the View list when connecting through Mobile Bridge.

  1. Tap Remote.
  2. Tap the top left down arrow and select a view.
  3. Tap a camera thumbnail to select a carousel.

Select Digital Signage

You can manage digital signage files on the Setting page in the Thin Client Web interface. See the Senstar Thin Client User Guide for more information.

You must be an administrator user to perform this task.

  1. Tap a camera view.
  2. Tap the digital signage file to display in the camera view.

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Manage Device Settings

Important: Changes made to device settings can impact device operation. Use caution when modifying device settings. Your network administrator may need to provide some of these details.

You must be an administrator user to perform this task.

  1. Tap Settings.
  2. The Thin Client web interface Settings page opens. See the Senstar Thin Client User Guide for more information on device settings.

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