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Case Study: Trinidad and Tobago Ministry of National Security
The greatest benefit of Symphony for me is the ease in which the users of the system can go back and review footage. The operators are very happy with it. The interface is easier for them to understand and more or less second nature to them.
Westley Lewis
CCTV Manager, Ministry of National Security, Trinidad and Tobago

Customer Profile

Trinidad and Tobago is a dual-island nation in the south Caribbean Sea off the coast of Venezuela. It is home to 1.3 million people and a notable exporter of natural gas and petroleum with a growing tourism sector that brings over 400,000 visitors to the country every year.

The Trinidad and Tobago Ministry of National Security (MNS) ensures the safety of the country, its citizens, and visitors. It is made up of all of the major defensive agencies, including the Army, Coast Guard, Police and Fire Services, Immigration, the Office of Disaster Preparedness and Management, Prison Services, and more.

Technology

  • 1673 surveillance cameras
  • Aimetis Symphony™ Enterprise licenses
  • Multi-server farm with redundancy

Challenge

As an organization dedicated to protecting the people of Trinidad and Tobago, the MNS wanted to be able to combat crime across the country effectively and efficiently in real time. In order to meet the challenge of combating crime 24 hours a day, seven days a week, the MNS looked to implement a video management system that was easy-to-use for its operators and offered easy viewing, playback, and exporting of footage. Combating crime and keeping the public safe with a city surveillance deployment is a mission-critical component of the MNS, making performance and stability a top priority.

Partners

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The Trinidad and Tobago Ministry of National Security (MNS) ensures the safety and security of the citizenry of the island nation. To help combat crime and give citizens and visitors to the island peace of mind, the MNS deployed a comprehensive video surveillance system across the country. This includes the monitoring of government buildings, seaports, and city surveillance of public parks and streets.

An Agile, Real-Time Solution

The video surveillance staff at the MNS needed an agile video management solution that worked as fast as they do in real-time. MNS turned to the nation’s largest security solutions integrator, bmobile Security Solutions, to build the new system and together selected Aimetis Symphony Professional-level licenses to meet the requirements. Professional-level licenses offer the MNS multi-server support and redundancy to maximize system uptime and allows operators have quick and reliable access to live streams and historical video.

“The greatest benefit of Symphony for me is the ease in which the users of the system can go back and review footage,” said Westley Lewis, CCTV Manager. “It’s very important for our staff to have quick and easy access to the video streams and historical footage to go back to and try to help us build a picture and a story of an incident. The operators are very happy with it. The interface is easier for them to understand and more or less second nature to them.”

Scalability: Facilitating A Growing System

One of the most important features of Aimetis Symphony for the MNS was how quick and easy it is to add cameras to the video management system. The ability to easily expand the video network without impacting the ongoing video surveillance operations was of the utmost importance.

After initial success with its video surveillance system, the MNS made a capital investment to further expand its video network by 800 cameras, doubling the surveillance network to a total of 1673 active cameras. As result of this continued network expansion, the MNS has seen a lower crime rates in areas that were once known to be crime hotspots.

“What we’ve noticed is that the historical hotspot areas in the country have had crime go down tremendously,” continued Lewis.

With Aimetis Symphony, the MNS has a system that’s easy-to-use and continues to reduce crime across the country. The Trinidad and Tobago MNS have the video surveillance tools to grow as their needs evolve and maintain public safety.