Comprehensive Software Maintenance & Support
Aimetis Software Assurance is a comprehensive maintenance and support offering that ensures you get the most out of your software investment. With several packages to choose from, you can select the right combination of software updates, version upgrades, and support availability to keep your software investment up-to-date.
Software Updates
Software updates are available with all Aimetis Software Assurance packages so you can be comfortable knowing you are always entitled to the latest improvements in the current software version. Automatic notifications help you to maintain the highest levels of performance, reliability and productivity. Software updates include:
- Bug fixes
- Feature enhancements
- Operating performance improvements
Version Upgrades
Version upgrades are available with select Aimetis Software Assurance packages. Version upgrades are major software releases that may include new features, an improved interface, and significant operating performance advancements. Selecting a package with version upgrades allows you to:
- Future-proof your software investment
- Avoid upgrade costs and legacy support issues
- Take advantage of new features and functionality
Technical Support
Technical support is available with select Aimetis Software Assurance packages. Technical support is directly available to you, the end-user, by phone and email, enabling you to get your system up and running faster, reduce your system downtime and free up your IT resources to focus other critical business requirements. The Aimetis technical support team is on call to provide:
- Installation support
- Configuration support
- Interoperability support
- Problem resolution support